Introduction
Serenethcandles respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our bags, backpacks, and belts.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information when you place an order or contact us
- Email address for order confirmations and communications
- Shipping and billing addresses for order fulfillment
- Payment information processed through secure third-party providers
- Any messages or inquiries you send through our contact form
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for bags, backpacks, and belts
- Communicate with you about your orders and respond to inquiries
- Send you updates about our products and services with your consent
- Improve our website and customer experience
- Comply with legal obligations and protect our rights
Secure Data
Your information is protected with industry-standard security measures.
Your Rights
You have full control over your personal data and can request access or deletion.
Transparency
We're committed to being transparent about how we use your information.
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time where processing is based on consent
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These parties are required to maintain the confidentiality of your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: